Privacy Policy

We at ShopRewards are committed to safeguarding your personal information, and have designed our business practices to protect your privacy. This privacy policy applies to https://www.shoprewards.co.nz. This privacy policy describes how we collect, use, share, and secure your personal information and other shopping information. It also describes the choices available to you regarding our use of this information and how you can access and update this information.

First of all, we only collect such individual data that is important to furnish you with the services that you have asked for, comprehend your requirements, and serve you better all in all. For example, we use cookies to track your transaction with our merchant partners because such data is important to empower us to confirm and credit cashback rewards into your ShopRewards account.

 

Personal Data

In this Personal Data Protection Policy, "Personal Data" refers to any information, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

 

Collection of Personal Data

The Personal Data that ShopRewards may collect from you will rely upon the products, services, and promotions that you use or subscribe to. Commonly, ShopRewards will gather Personal Data relating to you when you:

  • Sign up for our services and additionally present any structures relating to any of our products and services.
  • Use a portion of our services (e.g. visit our sites and utilization of our applications).
  • Subscribe for alerts or newsletter.
  • Get in touch with us with enquiries or requests for help.
  • Participate in competitions, lucky draws, surveys, or other such events.
  • Are referenced to us by business partners or third parties.

The Personal Data gathered may include data relating to your:

  • Identity: This includes your full name, email address, date of birth, telephone number, photos, gadget ID, IP address, and payment related data (e.g. e.g. bank account details or details of your account with a payment service provider such as PayPa).
  • Communications with us: This includes emails you sent, and other records of any contact you have with us.
  • Account: Details relating to your ShopRewards account.
  • Use of our services: This includes using cookies to track data relating to your interaction with our site (e.g. the pages inside our site that you visit, the time spent on those pages, things and data searched on our website, access time and dates, site pages you were going to before our webpage, and data relating to clicks and redirects).
  • Preferences: This includes details that you have shared with us with reference to how you might want to be reached, and your favoured products and brands.

Aside from gathering the above Personal Data directly from you or your approved representatives, ShopRewards may likewise gather Personal Data from third parties, (for example, our business partners, Google, social media providers, or fraud-prevention agencies), or from public accessible sources.

In addition, ShopRewards utilizes "cookies", which are small data files sent to your browser to store and track data about you when you enter our site. The cookie is utilized to track some of the information specified above relating to the utilization of our services.

Most internet browsers give you the option to stop the preparing of cookies but this may bring about the loss of functionality, limit your utilization of the site, and/or delay or influence the manner by which it operates. Specifically, it would not enable us to track your transactions with our merchant partners and this would imply that we would be not able to acknowledge you for cashback or otherwise supply you with the products and services that you have requested.

 

Accuracy of Information and Third Party Consent

You ought to guarantee that every Personal Data submitted to us is complete, accurate, genuine, and correct. Failure on your part to do so may bring our inability to provide you the products and services that you have requested.

Further, when you give us any Personal Data relating to a third party (including your spouse, children, parents, and/or employees), you represent to us that you have obtained the consent of the third party to provide us with their Personal Data.

 

Security of Personal Data

ShopRewards ensures that every single Personal Data collected will be securely and safely stored and has implemented stringent measures to secure and protect your data. These include:

  • Using a secure, encrypted 128-bit SSL connection on all our web pages where you transmit Personal Data. 128-bit SSL encryption is the industry standard and is approximated to take at least one trillion years to crack.
  • Ensuring that Personal Data relating to you is just stored on servers with legitimate protections to prevent security breaches.
  • Constraining access of data in our systems.
  • Implementing strict verifiaction procedures to avoid unauthorized access to Personal Data.

Safely destroying your personal data when it's no longer required for our business or legal procedures.

 

Use of Personal Data

ShopRewards does not offer or exchange Personal Data collected online with third parties.

We may use Personal Data relating to you to:

  • Administer the services we provide you

This would include utilizing Personal Data relating to you to track your transactions with our merchant partners, credit cashback rewards into your ShopRewards record, and process the necessary payments related with such transactions. It would also include utilizing Personal Data relating to you to activate or deactivate services, provide you with extra products, services, and benefits, (for example, promotions, loyalty programmes, or reward programs), and control (at times conjunction with our preferred partners) promotional events, contests, competitions, and corporate social responsibility projects.

  • Improve the services we provide you

This would include utilizing Personal Data relating to you to conduct market research, analysis, and surveys (at times in conjunction with our preferred partners) in order to understand your preferences, develop new products and services or customize or otherwise enhance the products and services we offer you. It would also include utilizing Personal Data relating to you to deliver relevant advertising, (for example, involving details of our or our preferred partners’ products, services, special offers, and rewards), either to our clients generally, or which we have identified may be of interest to you in particular, to deliver periodic newsletters to you with your prior consent or if otherwise permitted under local laws and regulations, or to promote benefits and offer rewards and promotions that you qualify for.

  • Customer Service

This would include utilizing Personal Data relating to you to respond to requests and enquires made by you (or persons authorised by you), provide you with directory assistance, and provide you with updates relating to our products, services, or policies.

  • Security and Compliance

The would include utilizing Personal Data relating to you to detect and prevent extortion and other crimes (e.g. by conducting checks against money laundering, terrorism financing and related risks), conducting internal audits, or otherwise meeting legal, regulatory and other requirements (including providing assistance to law enforcement, judicial, and other government agencies, responding to regulatory complaints, making relevant disclosures to regulatory bodies, conducting audit checks, due diligence and investigations, and taking steps which ShopRewards considers necessary in the event of a lawsuit or potential lawsuit). It would also include using Personal Data relating to you for the purposes of security and risk management and to ensure the safety and security of our properties and systems.

We will not use Personal Data relating to you for purposes other than what we have informed you, or which we are allowed or required under local law and regulations.

We will just hold Personal Data relating to you for only as long as there is a business or legal need.

 

Sharing of Personal Data

We may share Personal Data relating to you with:

  • ShopRewards’s business partners, vendors, agents, and service providers who we work with to deliver services you have subscribed to. This would include merchant partners, payment service providers, third party service providers engaged in connection with marketing promotions and services offered by ShopRewards or its preferred partners, and third party service providers who provide operational services to ShopRewards (such as telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call centre or other services to ShopRewards). It also includes our professional advisers such as auditors and lawyers.
  •  In the event of an actual or prospective business asset transaction (such as any merger, acquisition or asset sale), any business partner, investor, assignee, or transferee for the purposes of facilitating such a transaction.
  • Relevant regulators, statutory boards or authorities, or law enforcement agencies as required by any laws, rules, guidelines, and regulations or schemes.

Personal Data is disclosed to the above only for relevant purposes (please refer to those mentioned in this Policy) or to protect the interests of our customers.

In exceptional circumstances, ShopRewards may also be required to disclose Personal Data relating to you, where there are grounds to believe that disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

In some cases, we encrypt, anonymize, and aggregate the information before sharing it. Anonymizing means stripping the information of personally identifiable features. Aggregating means presenting the information in groups or segments eg. age groups.

We will also ensure that overseas organisations we work with observe strict confidentiality and data protection obligations.

 

Newsletter

When you register as a user on ShopRewards, we will also use Personal Data that you have provided to send you promotional e-mails from time to time so as to update you about the latest offers, rewards, deals, products, or services from ShopRewards or our preferred partners. You can unsubscribe from our promotional e-mails at any time through the unsubscribe function within the promotional e-mails.

 

Changes to the Personal Data Protection Policy

ShopRewards reserves the right to modify and update the Personal Data Protection Policy at any time to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Personal Data Protection Policy as updated from time to time on our website. Any changes to this policy will be published on our website.

 

 

Effective Date: This Privacy Policy was last updated on Jun 1, 2018.